Health Coaching | Better Health | Better Conversation

Our purpose

To enable people to thrive by feeling more motivated, confident and in control of managing their own health and care.

Great conversation is more than just exchanging information – it can transform relationships and health behaviours to benefit patients, staff and the NHS.

1. Use health coaching techniques to empower your patients to self-manage their health and wellbeing

2. Encourage behaviour change to deliver a more efficient health service

3. Improve patient outcomes and make working lives easier

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What is health coaching?

Health coaching gives people the knowledge, skills and confidence to become more active in their care, and move towards achieving their health goals.

What is the evidence?

There is strong evidence of the positive impact of health coaching.

How do I get started

View and download our industry leading resources that will help you and your organisation change the conversation.

7 tips for a
behaviour change conversation

Preparation - Reduce the presence of distractions and plan how to have the conversation
Goals - Identify what the person wants to achieve and why it's important to them
Active listening - Be respectful and curious about the other person's experience
Open questioning - Reflect and use open questions to help the person explore and broaden their perspective
Ownership - Invite the person to generate their own ideas about what can be done
Action - Take action by encouraging the person to take small steps in the right direction
Feedback - Give feedback by monitoring progress and recognising achievements

Sue Denmark tells us about her experience.

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This programme is recognised as industry leading by the NHS Innovation Accelerator

What NHS professional’s say about health coaching

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and together we can change the conversation

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Note on language

Health coaching works with all health and care professionals and peers. Our primary audience is the NHS, therefore all of our resources use the term ‘clinicians’ in place of ‘coaches’. Health coaching skills can be used equally by all health and care professionals and peer coaches.

Similarly, although we wish to avoid language which suggests dependency, for clarity we refer to the term ‘patients’ to refer to an individual who is seeking care and support.

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