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Have a better conversation with us on twitter

Here it is to listen to - why better conversation is a crucial skill and how to have them @BBCRadio4 - Word of Mout… https://t.co/ZsPgAQX7hd

Download the resources

We‘ve written several different publications to promote a better conversation - feel free to download individual chapters or the entire document.

Download the booklet

Download the call to action booklet >

Download the resource guide

Download the full report >

Or download individual chapters

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