Resources for a
better conversation

Download industry leading resources to help you embark on health coaching and empower your patients to self-manage their health and wellbeing.

Essential resources to aid a better conversation

Comprehensive Personalised Care Model All age, whole population approach to Personalised Care

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Health Coaching National Guidance NHS England, Implementation and Quality Summer Guide

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Technical Annexes Implementation and Quality Summary Guide

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Health and wellbeing coaches HHS England, Workforce development framework

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Seminal better conversation resources Learn from early pioneers of health coaching in the NHS

Learn from comprehensive health coaching guide amalgam of evidence and case studies

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Clear actions to implement about how to grow a social movement in health coaching locally

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Stories from 162 people about their communications experience, to use in your business case

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Download material from our events



Community of practice events

Hear from patient advocates, doctors, AHPs, nurses, public health professionals. film


Health coaching highlights

  • James Sanderson, National Director Personalisation, NHS England, The New Personalisation Model film
  • Matt Simpson, Programme Manager Blackpool Teaching Hospitals ICS film
  • Ross Joannides, Tailored Health Coaching Lead, Horsham, Crawley and Mid Sussex film
  • Steve Keyes, Psychologist and OD lead for Leeds film
  • Nina Finlay and Trudy Dunn, Physiotherapists, West Suffolk University Hospital NHS Foundation Trust film
  • Madeleine Bevan, Community Active Case Manager, Manchester film
  • Nina Barnett, Consultant Pharmacist, London North West University Healthcare Trust film
  • Debbie Neal, Consultant therapist for rehabilitation, Symphony Vanguard film
  • Kate Nash, Lead Respiratory Nurse, Salisbury District Hospital film
  • David Sweeting and Kieran Morling, Physiotherapists, East Coach Community CIC film

Launch event

Key note speaker

  1. Why a better conversation is important - Dr Penny Newman and Sue Denmark
    film slides
  2. Conversations with clinicians - Dr Andrew McDowell
    film slides
  3. Conversations with communities - Suzanne Wood
    film slides
  4. Conversations with communities - Catherine Wilton
    film
  5. A system conversation - Professor Michael West
    film slides
  6. Addressing the Challenge - Catherine Wilton and Mandy Rudczenko
    film slides

Workshops - Designing a programme for health coaching

  1. Risk stratification and metrics - Karin Hogsander
    HANDOUT slides
  2. Patient activation - Professor Alf Collins
    slides
  3. Shared decision making - Robert Ferris Rogers
    slides
  4. New technology: A self-management platform - Dr Matt Jameson-Evans and Mike Leaf
    slides
  5. Embedding change within organisations - Dr Alison Carter
    HANDOUT slides

What NHS professional’s say about health coaching

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"Conversation doesn't just reshuffle the
cards. It creates new cards."

How talk can change our lives,
Theodore Zeldin

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Note on language

Health coaching works with all health and care professionals and peers. Our primary audience is the NHS, therefore all of our resources use the term ‘clinicians’ in place of ‘coaches’. Health coaching skills can be used equally by all health and care professionals and peer coaches.

Similarly, although we wish to avoid language which suggests dependency, for clarity we refer to the term ‘patients’ to refer to an individual who is seeking care and support.

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