Joanne Wallis, Wellbeing Physiotherapist, Cambridge and Peterborough NHS FT

April 2, 2019

I embarked on the health coaching approach because of the possibility of positively effecting behaviour change, what I had been doing wasn't working and I wanted to be able to share my learning and experience.

Following the training of staff, treating patients and carers, and supporting them in using the coaching method, I have seen improved and beneficial outcomes, both on an individual basis and Trust-wide.

This has been a great opportunity for self-development. I have noticed a positive change in the way that people and colleagues engage with me since the training. I am a better practitioner and I am taken more seriously in my role as a health care professional because of the way I approach conversations. Patients are empowered to think about the reality of their situation, working to create options to resolve their own challenges, thus requiring less of my time.

I love health coaching, particularly how it empowers my clinical role, has improved my working life and relationship with it.

Joanne’s tips:



  • If the first journey doesn't work or is blocked - take a different route
  • Every conversation counts, so think before you speak
  • You are never more important than the process, but you are needed for the process to work
  • Be true to the words you utter, or you will trip up if you are not fully engaged

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